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| ING |
| Testimonial: We have a very talented and highly motivated team of BDCs, we wanted to fast track their development and give them specialised training, specific to their unique needs. For this reason we engaged Accela, their assessment of the needs of the team and the individuals was spot on, all the training was enthusiastically received with outstanding feedback evaluations. |
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| The team was always keen to learn more and were particularly pleased that they could apply what they learned straight away to their work. This gave a significant to their productivity and they were gaining some great wins right from the start. |
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| We also received excellent guidance on how to manage the team and put in place operational process and infrastructure relevant for a telephone based sales team. I couldn’t imagine anyone else with a more detailed understanding and ability to create performance improvement for a telephone based sales team dealing with advisers”. |
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Richard Klipin
Head of Strategic Relationships, Sales and Marketing
ING Australia Limited |
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